Privacy Policy

Last updated: March 20, 2026

This Privacy Policy (hereinafter the "Policy") sets out the procedure for processing and protecting the personal data of users of the website sissol.ru (hereinafter the "Site"), which belongs to Sistemnye Resheniya LLC (INN 6950156688, OGRN 1126952024803, hereinafter the "Operator").

By using the Site, you agree to the terms of this Policy. If you do not agree with the terms, please do not use the Site.

1. Key terms

Personal data — any information relating directly or indirectly to a specified or identifiable individual (a personal data subject).

Processing of personal data — any action (operation) or set of actions performed on personal data, including collection, recording, systematization, accumulation, storage, updating, retrieval, use, transfer, depersonalization, blocking, deletion and destruction.

2. What data we collect

The Operator may collect the following personal data:

Contact details: name, phone number, email address — when placing an order, sending a request via the feedback form or the Telegram bot
Order data: product names, quantity, delivery address, organization details (for legal entities)
Organization data: name, INN, KPP, legal address — when placing an order on behalf of a legal entity
Technical information: IP address, browser type, browser language, access time, addresses of requested pages — collected automatically when visiting the Site
Cookies: small text files stored on your device to ensure the operation of the Site and improve the user experience

3. Purposes of data processing

Personal data is processed for the following purposes:

Processing and fulfilling orders, delivering goods
Communicating with the user: order confirmation, status notifications, responses to requests
Preparing commercial offers and invoices
Improving the operation of the Site and the quality of service
Complying with the requirements of the legislation of the Russian Federation
Statistical analysis of Site traffic (in depersonalized form)

4. Legal grounds for processing

Personal data is processed on the following legal grounds:

Consent of the personal data subject (clause 1, part 1, article 6 of Federal Law No. 152-FZ of July 27, 2006 "On Personal Data")
Performance of a contract to which the personal data subject is a party (clause 5, part 1, article 6 of 152-FZ)
An obligation of the operator stipulated by law (clause 2, part 1, article 6 of 152-FZ)

5. Procedure and storage periods

Personal data is stored no longer than required by the purposes of processing, unless a different period is established by law. Order data is stored for 5 years in accordance with the requirements of accounting and tax legislation.

Once the purposes of processing have been achieved or upon the subject's request, personal data is subject to destruction within 30 days.

6. Transfer of data to third parties

The Operator does not transfer personal data to third parties, except in the following cases:

Transport companies (CDEK, Delovye Linii, PEC) — to arrange delivery of the order (the following are transferred: recipient's full name, phone number, delivery address)
Payment systems — to process payment (the data is processed on the payment system's side and is not stored by the Operator)
Government authorities — upon a justified request within the framework of applicable law

Cross-border transfer of personal data is not carried out.

7. Data protection

The Operator takes the necessary organizational and technical measures to protect personal data against unlawful access, destruction, modification, blocking, copying and distribution:

Encryption of data during transmission (HTTPS/TLS protocol)
Restriction of access to personal data to a circle of authorized employees
Use of firewalls and intrusion detection systems
Regular data backup
Storage of data on servers located within the territory of the Russian Federation

8. Cookies

The Site uses cookies for:

Saving user settings (language, region)
Maintaining the authentication session
Operating the shopping cart
Collecting depersonalized traffic statistics

You can disable the use of cookies in your browser settings; however, this may affect the functionality of the Site.

9. Rights of the personal data subject

You have the right to:

Obtain information about the processing of your personal data
Demand the updating, blocking or destruction of personal data
Withdraw consent to the processing of personal data
Appeal the Operator's actions to Roskomnadzor (77.rkn.gov.ru) or to a court

To exercise these rights, send a request to the email address teh@sissol.ru or to the postal address: 214014, Smolensk, ul. Tenishevoy, 15.

10. Operator's contact information

Name	Sistemnye Resheniya LLC
INN	6950156688
Address	214014, Smolensk, ul. Tenishevoy, 15
Email	teh@sissol.ru
Phone	+7 (4812) 54-82-55

11. Amendments to the Policy

The Operator has the right to make changes to this Policy. The current version is posted on this page with the date of the last update indicated. Continued use of the Site after changes have been made signifies your agreement with the updated Policy.